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Delivering Business Processes

Organisations across the globe are in the middle of a great transformation - from building their own software products or using packaged software for their business processes to utilizing cloud-based applications for their business processes. According to economists, business processes that are available on the cloud should have a very large number of users and should be made autonomous in order to manage it and remain profitable.
Productivity: Does delivering business processes through the cloud really impact the productivity of the client? Cloud service providers and organisations that offer business services from the cloud need to think from such a productivity perspective. If delivering the business services significantly reduces the burden on the client or the users and if it allows them to concentrate on more important functions, then cloud should definitely be considered as an option.
Seamless Integration: Does the cloud application or platform have the ability to seamlessly integrate into the existing tools and processes of the enterprise or the user? Does it require very minor changes to be done on the client or user side - for them to adapt? If yes, then it is good to deliver cloud-based business services. Otherwise, if it is going to make life tougher for the client or create more redundant workload for them, then it is better not to deliver it through the cloud.
Technical capabilities of the end-user: Organic chemists across the globe use specific programs and software to develop and simulate organic models and experiments. These tools and software can be delivered through the cloud. But organic chemists are more comfortable using the existing systems and on-premises tools to carry out their work. Neither are they tech savvy nor do they understand much about cloud-based tools as they have very less connectivity amidst forest areas or huge plantation setup. So, it is not feasible to deliver such applications through the cloud. Hence, the technical capabilities of the end-user also need to be considered before delivering the business services through the cloud.
Other Considerations: If you consider an example of a client having a large website with thousands of pages, it definitely requires a dedicated analytics tool installed on-premises and on the cloud to track and monitor the traffic and other user activities in individual pages. Otherwise, if the website has only a few pages, then Google Analytics available on the cloud by default is more than sufficient. There is no need to use any cloud based service or go for any subscription model for ads. So, based on the client requirements or user requirements, it is better to think through and decide whether to deliver specific business processes from the cloud.

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